Useful whitepapers, guides and downloads

Inspiration and advice. Free and frequent

See dotmailer's resource center to keep yourself up-to-date with the best email marketing practices as well as the latest email marketing whitepapers. Sectors of information include Ecommerce, CRM and Email industry benchmarking, as well as our latest whitepaper below.

Latest digital marketing downloads

Benchmark Report: Hitting the Mark

The Email Marketing Intelligence Report: Hitting the Mark 2014-15

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Best Practice Guide: Marketing Automation for online retailers

Send the right message to the right person, at the right time - automatically.

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Whitepaper: Optimize your webforms

Turn email campaign clicks into conversions

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Benchmark report: Email in Ecommerce

Email Marketing Through The Purchase Journey.

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Client case studies


Case study: Spicerhaart

Spicerhaart’s recent email campaign using subject line split testing produced excellent results, with an average email opens increase of 73.68%, a 34.3% open rate, 14.37% click through, ROI of 6229% and a Silver Award from

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Oasis HR

Case Study: Oasis HR

By using accurate segmentation through dotmailer for Salesforce, Oasis HR send very targeted communications to the different segments in their database, with an average open rate sitting comfortably at 24.9% and click through rate averaging 27.2%

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Crystal Palace FC

Case study: CPFC

Crystal Palace Football Club has built a database of over 76,000 active members, and added the ability to effectively segment data. They now send out over 400,000 different emails and enjoy a class-leading 35% average open rate.

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DHL Express

Case study: DHL Express

DHL Express and dotmailer have developed a marketing email management process that substantially improves delivery and tracking of customer communications across 40 countries and 4 languages.

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Developer API

The API interface will allow your developers to interact with the dotmailer system programmatically, automating many everyday tasks you might otherwise have to carry out. This is useful if you wish to increase your productivity in the dotmailer system.

Browse our dev tools and guides

Support forum

Join in discussions. Post a question. Post an answer! Our forum is the perfect place to swap ideas, help and opinions with other dotmailer users.

Ask a question on our support forum

User guides

Our downloadable user guide offers clear, step-by-step instructions to help get you up and running with dotmailer, and use the more advanced, ROI boosting features too.

Download our Getting Started Guide