What’s your contact list size?

0 contacts
  1. 0
  2. 5k
  3. 20k
  4. 40k
  5. 70k
  6. 100k
  7. 200k
  8. 350k
  9. 500k
  10. Above this…

What’s your contact list size?

essential

For smaller, aspiring
marketing teams.

From

$ 150 /month

Includes features:

  • Email marketing
  • Automation program builder
  • Abandoned cart
  • Advanced reporting
  • Insight data
  • Landing pages
  • Surveys and forms
  • Transactional email
  • External dynamic content

Exclusive events & resources

Customer success team

ultimate

For larger, advanced marketing
teams looking to seamlessly
integrate their marketing
programs outside of email.

From

$ 600 /month

Includes features:

  • Email marketing
  • Automation program builder
  • Abandoned cart
  • Advanced reporting
  • Insight data
  • Landing pages
  • Surveys and forms
  • Transactional email
  • External dynamic content
  • Web behavior tracking
  • Advanced personalization
  • Lead scoring
  • Channel extensions

Exclusive events & resources

Customer success manager

Unlimited telephone support

See the full feature comparison list.

20% discount for nonprofits and charities

If you’re a nonprofit or registered charity we’re delighted to offer 20% off our rate card

FAQs

What if I go over my email send limit?

If you send above your limits we’ll notify with an option to upgrade or pay for the additional emails.

How will I be charged if I go over my plan?

Your selected plan comes with 5,000 included contacts, any additional contacts over this allowance will automatically be billed and charged per 2,000, and will appear on the subsequent months invoice that you exceed the allowance.

What payment types are accepted?

We accept most credit cards and, for high-volume senders and larger organizations, we can support invoicing as well.

What currencies are accepted?

The prices above are in USD We also support payments via credit card in GBP, ZAR, EUR and AUD.

What are your support hours?

Support hours are 24 hours Monday-Friday.

How many times can I email each contact?

Your account comes with a fair use policy to send on a monthly basis up to 10 times the number of contacts you have. Should you send more than your allowance for 3 consecutive months, we will contact you to discuss the available upgrade options that will allow continued increased sending volume.

Will dotmailer intergrate with my existing technology such as my ecommerce platform?

dotmailer is built to work seamlessly to get data in and data out, be it a leading platform or custom sysytem. This includes many platfroms such as Magento, Shopify and Shopify Plus, BigCommerce, Salesforce and many more.

How does the Free Trial work?

A free trial lets you try dotmailer for 14 days. You’ll find that there are a couple of limits on the software, like the number of emails you can send. But other than that, you’ll get to experience the full depth and breadth of the platform. After 14 days you’ll be presented with pricing to continue using the platform.

Do I need to pay for onboarding?

Onboarding is completely optional, so if you have a complex migration - or perhaps you'd just prefer a helping hand - then our onboarding service could be for you. We'll help you migrate successfully from your current supplier to us, supporting you and arming you with all the necessary knowledge and skills to become effective email marketers - and fast. You'll also get a dedicated onboarding manager to see things through.

Is my data safe?

Your global data is safe with dotmailer. Our cloud architecture has been devised with this in mind. Read more in our Trust Center.