Our global SMS service works in 156 countries
Proven to deliver higher opens than any other channel
90% of SMS will be read within 3 minutes
SMS is an effective marketing tool that enables you to cut through the noise when other channels can’t. And with 156-country coverage, you can communicate with your global customers via the medium most convenient to them.
Outstanding engagement rates
In the 2017 DMA Email Tracker, consumers prefer email as a means to stay in touch with brands. But as inboxes become increasingly cluttered, SMS is the overlooked tool in the marketer’s armory that’s proven to get your message across.
For effective marketing as varied as your customer base
Use SMS to amplify your automation strategy
SMS plays well, with everyone
Besides consumers giving SMS communications the green light, it’s also a device and OS agnostic means of communication – ensuring consistency and high deliverability so you can be sure your budget is well spent.
Putting the gloves back on
Many marketer resources online enter endless discussions about which channel wins. As consumers lifestyles and attention spans become increasingly fragmented, it makes more sense than ever for email and SMS to work together as part of your integrated marketing campaigns.
A match made in dotmailer program builder
Want to personalize at scale? We’ve got you
Go big or small from broadcast to ARN
SMS is now an integrated feature in our easy-to-use program builder and ready for all your alert, reminder and notification needs (ARN). So, whether you want to reward your most loyal customers with a promotional message or notify event sign-ups of need-to-know information, the options are endless.
Segmentation and automation aside, we also have a dedicated SMS area in the dotmailer platform for broadcast messaging. Ideal for circulating a customer survey link or sharing a promo code (and very attractive when you consider 32% of consumers respond to promotional text messaging).
And if you’re more of a lead-gen kind of a marketer, we think you’ll find our new SMS functionality interesting, too. Prospects can text you their email address and auto-enrol into your database. Growing a captive audience couldn’t be simpler.
Uncomplicated campaign measurement
Top-level insights that show your team's impact.
See opens and clicks
Track SMS-level performance with the straightforward reporting suite.
In real time you can see how many people have opened your SMS, giving you a top-level overview of the campaign’s performance. It’s possible to get more granular, too, with the option to see how many people have clicked links from your campaigns and how many people have replied.
Marrying SMS and email
Discover why these 2 channels make the perfect couple
SMS shares several similarities to email as another ‘push’ channel that enables you to deliver messages directly to your customer. The 2 channels can provide you with nurturing power and, when combined in automation programs, are primed to supercharge your engagement strategy.