Designing bespoke solutions for your business

Headache-free integrations, delivered

Ensure a perfect fit

While the dotmailer platform plays nicely with other systems via our well-documented open API, we appreciate that sometimes you need something a little more bespoke. That’s where our Custom Technical Solutions team can help.

Specialists in integration work and getting the most out of dotmailer’s advanced features, we can help integrate the platform with your existing systems and data.

We don't stop at getting data in and out of dotmailer – we can also give you a hand in using the platform’s more advanced features to their full capacity. Whether it’s using channel extensions to send messages via push, SMS, post (or anything else you can connect with), we’re here to help.

We’ll make it work

With a truly adaptable platform, anything's possible

Custom builds for your stack

If the core dotmailer application or product integrations don’t quite fit your organization’s setup, our experienced team of technology specialists will work with you to find a solution that will. And don’t worry, if you have your own development team, we can provide consultancy on the best way to build your own integrations using our API. After all, who’s best placed to work with than the people who actually wrote the API?

Working within your ecosystem

We're not at home to Mr Compromise

Getting to know you

Before we do anything, our Business Analysts and dedicated Project Manager will work with you to fully understand your requirements. We investigate everything, let you know all about what we’ve discovered and will put together a proposal. And once you’ve signed off the scope, we’ll use dotmailer’s API to build the solution and application extensions that work with your processes and technology.

Whoever, however...

We'll work hard to fit everything together

Flexible, friendly and accomodating

Whether you’re needing an integration to your own bespoke CRM system, your web analytics technology or product reviews software, we really can provide you with a seamless integration to make understanding your customer journey as easy as possible.

Playing nicely with the other kids

It's in our make up

The ability to seamlessly integrate dotmailer to other platforms is what our customers say makes us stand out from the crowd. Whether building it for you or helping your own teams via consultancy, using technology to make your life easier is what we do.

Darryl Clark, Global Head of Technical Solutions, dotmailer