dotmailer in numbers

Sometimes numbers speak louder than words.

150+ countries

Our platform is loved and used in every corner of the world.

Platform features

70,000+ customers

Join 1,000s of happy customers who’ve chosen dotmailer.

Customer success

350+ employees

Now established in 3 continents, our dotfamily keeps on growing.

Meet the team

Whilst our business has changed almost unrecognisably from our formation in 1999, some qualities remain: a commitment to excellence, dedicated people and a profitable business model

Tink Taylor Founder & President

In July 2016 we launched our inaugural email marketing awards, which recognizes and celebrates the excellence of our customers and partners.

Download the 2016 dotties Awards Annual

Global office network

We have offices in the UK, USA and Australia. So wherever you are and whatever time zone you might be in, there’ll always be someone to help.

The dotfamily has bases all over the world, including London and Manchester in the UK, New York in the USA, and Melbourne Australia. As you can see, we’ve got some awesome tech powerhouses where we make all the great things happen. After all, happy team spaces make for happier customers.

View all office locations

Our history

17 years old. And still growing fast.



Our first US office opens and we’re named as one of Magento’s global Premier Technology Partners.


The revolutionary dotmailer v4 is launched – a game-changer for marketers and subsequently our business.


Hired our first employee. John Adkins. He's still with us today.


Employee number 200 joins the dotfamily and we continue to grow our presence in APAC.


Ellipsis Media becomes dotmailer. Our first London office opens and we’re listed as a PLC.


Originally built for the BBC, dotmailer is launched as a standalone product for the mass market.


Web design and development agency Ellipsis Media is set up and our first office opens in Croydon

Meet the dotfamily

From marketers to developers, we employ more than 200 people globally. All of us are united by one goal: a dedication to making dotmailer the best it can be.

Meet the team

We have a growing team of talented and passionate experts. The best way to find out what it’s like to be a part of the dotfamily is to hear what they’ve got to say.

See the team

Join the team

We believe in hiring the best and then providing the training to help them develop their careers. Many of our people have worked their way up through the business.

Visit the careers hub

The choice of leading brands

Small, medium and large. We’re proud to work with some of the world’s leading and most innovative brands.