MORNING dotlive - Human conversations at scale

MORNING dotlive - Human conversations at scale
Seminars
2018-01-18 08:45:00 2018-01-18 10:30:00 Europe/London MORNING dotlive - Human conversations at scale This seminar will help you develop a seamless customer experience - from SMS to your emails. Come along to our educational seminar and learn how to develop the ultimate omnichannel experience for your customers. No. 1 London Bridge

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Join us on Thursday 18th January at No.1 London Bridge for the first dotlive of the year - 'Human conversations at scale'. We're pleased to kick off 2018 with a joint dotlive with COMAPI the omni-channel messaging platform.

In this seminar we'll be showing you how you can create an omni-channel experience which integrates all of your channels so that you have a single view of the customer. Come along and learn how to build a customer-centric, omni-channel marketing approach that can be deployed cost-effectively - and produce a powerful ROI practically from the go. 

Our guest speaker, David Bruce, will be giving some top tips on how you can automate your mobile messaging including SMS, social media channels and live chat tools alongside your email marketing.

AGENDA

8:45am - Registration and breakfast

9:15am - Introduction and welcome 

9:20am - Human conversations at scale

Phil Draper, Chief Marketing Officer, dotmailer

9:40am - Get the right message to the right person via the right channel

Steve Shaw, Chief Technology Officer, dotmailer

10:00am - Great expectations; the changing face of customer communication

David Bruce, SVP Sales, COMAPI

10:20am - Q&A and Conclusion

10:30am - Networking session

 

GUEST SPEAKER - David Bruce, COMAPI

 

David is a sales professional with over 20 years’ experience in managing key accounts, enabling channel relationships and leading sales teams. Prior to joining Comapi in 2011 as Strategic Partnerships Manager, David has worked within the Commercial Advertising, IT Solutions and Marketing sectors. He is now responsible for Comapi’s sales operation, helping the team to drive revenue growth by providing enterprise level conversational commerce and multi-channel messaging solutions. 

Register here