Support

Here you'll find lots of supporting materials to help you get up and running with dotMailer, and answer any questions that come to you.

Check out our free training webinars, download our user guides, explore our user training program, or jump into the
dotMailer User Forum to get help from our team and from your fellow dotMailer users.

Call the support team:
UK: +44 (0)845 337 9171
US: 1 (631) 240 4929

Email the support team at support@dotmailer.com

Support opening hours (Monday to Friday):
UK: 8am - 2am (GMT)
US: 3am – 9pm (EST)

UK training calendar

  • For all training enquiries in the USA, please contact your
    acccount manager, or get in touch.

  • dotMailer Essentials workshop:
    • Thursday 3rd April - CROYDON 13.00 - 17.00
    • Thursday 1st May - CROYDON 13.00 - 17.00
    • Thursday 15th May - MANCHESTER 09.30 -13.00
    • Thursday  5th June - CROYDON 13.00 - 17.00
    • Read more
  • dotMailer Advanced Workshop:
    • Wednesday 9th April - CROYDON 13.00 - 17.00
    • Wednesday 14th May - CROYDON 13.00 - 17.00
    • Wednesday 15th May - MANCHESTER 13.30 - 17.00
    • Wednesday 11th June - CROYDON 13.00 - 17.00 
    • Read more
  • Forthcoming training webinars
    • 14.30 – 15.30 – dotMailer Essentials
    • 16.00 – 17.00 – Advanced Features  
    • 8th April
    • 22nd April
    • 6th May
    • See Training Options
  • dotMailer dotSurvey Webinars

     

    • 14.30 – 15.30 - dotSurvey  
    • 1st April
    • 15th April
    • 29th April
    • 13th May
    • Read more

Support, advice and training

bg
Support documentation

Access guidance to our key tools and features. More

bg
Webinars

Sign up to any of our live or on-demand user webinars.More

bg
Training

Check out our choice of workshops and training courses.More

bg
Best practice

Loads of practical, useful info, education and guide here..More

"We'd like to thank dotMailer for the superb service we've received. Fantastic company. Fantastic staff!"
"The support we have had from dotMailer has been amongst the best we've ever had from a company. Thanks."
Steve Cooke, St Andrews Golf Groups Tim Chorlton, The Factory