Support

Our support team’s with you all the way.

At dotmailer, we’re committed to helping you be the best marketer you can be through free webinars, training, access to the user forum or just by speaking to a your account manager. Everyone needs a little help sometimes. And that’s just our where wide range of support tools, people and practices come in.

For more complex queries our expert campaign managers and technicians are on hand with data segmentation, cleansing and migrating, through to setting up campaigns, automated programs and much more. 

Whatever kind of help or assistance you need from dotmailer, it‘s either a click or call away.

Everyone needs a little help sometimes

Resources

We provide a wide range of resources from step-by-step guides to detailed, definitive articles. Whatever you need, whenever you need it. How’s that for a resource?

Read more about our Resources

Helpdesk

No matter what the question, no matter what the query, we’re here to help you. Just pick up the phone, and we’ll try our hardest to solve any issue you have.

Read more about helpdesk

Account management

Short on email expertise in-house, or simply short on time or people to get your email campaigns out? Don’t worry. We can help.

See how Account management can help. 

Also see

dotmailer for Magento

It’s quick and easy to import your Magento customer data into dotmailer.

See how smart online retailers work with customer data

Useful resources