Using a customised
'Sent From' address

The 'from address' of your email campaign is the sender's address displayed in your recipient's inbox.

Our Custom From Address service offers you 4 key benefits:

Get more of your emails into the inbox

Our custom from addresses are fully configured for authentication, confirming to the ISPS that you are who you say you are.

This is essential for getting more of your emails delivered into inboxes.

Build you online brand and trust to improve your open rates

Your recipients will see only your brand in the custom from address - no mention of your ESP or webmail provider.

Making sure your 'from address' is fully branded like this will help increase your open rates.

Protect your company domain name and your transactional emails

Using a branded custom from address will protect your company transactional and business emails from being affected by black listings from organisations such as SpamHaus - due to spam complaints.

If your custom from address domain does accidentally get blacklisted, the dotMailer Support team step in and take the necessary steps to get the domain unblacklisted as soon as possible using the excellent relationships dotMailer holds with ISPs.

dotMailer's Custom From Address service represents outstanding value

When you order a Custom From Address from dotMailer, we do all the work for you.

For a small admin fee, we'll purchase a domain name of your choice (free of charge to you) - very close to your company domain name e.g, www.company-name.com*.

We will also include custom tracking links in your emails, free of charge (normally priced at £50).

Then we'll set up all the configuration and authenctication required for deliverability, so you don't need to involve your IT department.

Your 'from address' can be up and running in less than 72 hours!

*We register your domain for two years initially. The only further charges are for renewing your domain after this period. Domain renewal is charged at cost, plus a small admin fee.