Microsoft Dynamics CRM Email Integration

dotMailer's feature-rich Dynamics integration lets you plug your email marketing straight into your CRM system.

The result is a super-powerful, time saving solution for aligning your email marketing campaigns with the exact needs of your individual customers and prospects. Which means greater efficiency and greater ROI.

dotMailer users who take advantage of our Microsoft Dynamics CRM integration radically increase the efficiencies and ROI they get from both their email marketing and their CRM system.

With these 2 powerful tools synched together you'll dramatically reduce the time you spend managing your data. You'll also have the kit you need to maximise every opportunity for:

  • Customer retention
  • Customer acquisition
  • Up-sell and cross-sell
Automatic integration for laser-targeted email marketing

For marketers, dotMailer Microsoft Dynamics CRM integration means the power to create and send precision email marketing and to save valuable time updating and maintaining data.

Here's just a sample of the targeted email marketing benefits and time savings our dotMailer for Dynamics will give you:

  • Personalise your emails with any data fields from Leads, Contacts and Accounts within CRM - this cuts out the need for manually updating your marketing database and saves precious time creating responsive, personalised campaigns.
  • Query and create precisely targeted segments using any CRM data you hold – now you can send email messages based on any interaction a recipient has had with your organisation, from a purchase to a click-through, to a conversation.
  • Integrated unsubscribe management - updates your customers' opt-ins and contact preferences in real time and lets you utilise all your customer touchpoints to keep your marketing database scrubbed clean and responsive.
Plug your marketing intelligence into your customer management

dotMailer's Microsoft Dynamics CRM integration sits perfectly within your Dynamics interface, providing an intuitive and seamless user experience.

For sales and customer management teams this delivers so many benefits:

  • A single view in your CRM of email marketing contact history including bounces, opens and click tracking – so your sales teams have an instant, detailed knowledge of a contact's interaction and engagement with your offers.
  • A single view in your CRM of a campaign's results with drill-through to individual contacts and leads.

    Now your sales managers can follow up an email recipient's actions in a single click, with all the sales and contact history at their fingertips.

  • A single view within your CRM of who is interacting with your emails and how. This gives your sales and customer management teams true insight into a customer's status.

Extra charges apply.

Want to know more?

To learn more about how dotMailer's Dynamics CRM integration can help your business call us on 0845 337 9170 or email us.


More key features of our Dynamics integration
  • No software to install or maintain
  • Execute and track your email campaigns from within Microsoft Dynamics CRM
  • Synchronises your Dynamics CRM Marketing Lists with your dotMailer address books
  • Automatically manages unsubscribes and updates
    CRM Accounts, Contacts and Leads
  • Manage Email Suppressions from within CRM
  • Harness CRM Advanced Find to segment Accounts,
    Contacts and Leads for email marketing

Get started with dotMailer:

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Call the team1-212-971-9408
What our clients say:

“dotMailer has changed our complete marketing process for the better. It's one of the easiest apps I have used and allows us to do things we have only dreamed of before."

Amberley Shermon, Cazenove+Loyd