Our mission, vision and values
Our mission
To build dotMailer into a top 10 Digital Marketing Agency, through thought leadership, product innovation and outstanding customer service, whilst rewarding and retaining our staff and shareholders and having fun along the way!
Our vision
By combining design expertise, innovative technology and business understanding we will develop our existing products and services so that they are the preferred choice of customers in our chosen sectors.
We will also seek and rise to new opportunities for product and service development, where our experience and skills will enable us to provide solutions to clients in our core markets.
Our Values
“We care passionately about what we do and make sure we go the extra mile in every job we do”
We:
- Understand our customer needs and enjoy solving their problems
- Blend experience, technology and design to provide innovative and effective solutions
- Provide expert advice and explain complex technology in plain English
- Are fun to do business with
Goals and Objectives
To become respected as a thought leader in the fields of email marketing & integrated online marketing
To build a highly motivated team of designers, developers, salespeople and management who would recommend dotMailer as a place to work and who are capable of implementing the Company vision
To continue to innovate and launch products which set new standards in functionality and ease of use in the digital marketing marketplace
To be the most knowledgeable, feature rich and customer focussed UK provider of permission based email marketing solutions to each of our key market sectors (small and medium businesses, selected corporates and agency resellers)